A complete list of emergency numbers, hotlines, helplines, counselling and all ministries of Singapore including tel, fax, email, website & social media.
EMERGENCY NUMBERS
In case of emergencies call
Police 999
Emergency Ambulance 995
Fire Engine 995
Singapore Police Force:
– Call: 999
– Emergency SMS: 71999
– SMS for registered DHS Users – (Deaf, Hard of Hearing Services): 70999– Hotline non-emergency matters: 1800 255 0000
– Traffic Police Information Hotline: +65 6547 0000
– Provide information about criminal activity to the Police via I-Witness or email.The Singapore Police guarantees that your 999 call will be answered within 10 seconds, and in urgent cases be on the scene within 15 minutes.
Please be considerate and leave the emergency hotline free for other serious victims to call. Nuisance 999 calls can delay responses to real emergencies!
Singapore Civil Defence Force (SCDF)
– Emergency Ambulance / Fire Engine – Call: 995
– SMS Emergency Service: 70995– Non-Emergency Ambulance: 1777
– Fire Hazard Reporting: 1800 280 0000
– General Enquiries: 1800 286 5555
– Apply to Volunteer at SCDFCalling 995 in non-emergencies will result in a fine.
SCDF emergency ambulances will send the patients to the nearest public hospital and is free of charge only for emergency cases.If an ambulance is required in non-emergency medical situations, dial 1777 for a non-SCDF ambulance. You will be able to choose which hospital to be taken, an ambulance fee will be charged
OTHER HOTLINES
Agri-Food & Veterinary Authority of Singapore (AVA): 1800 226 2250 | +65 6805 2871 | Facebook | Instagram | Twitter | Youtube
Animal & Veterinary Service (AVS) – Animal Response Centre: 1800-476 1600 | E-Services: Feedback on dog licensing and animal-related matters / Feedback on parks, greenery and animals-related matters
ANTI-SCAM HELPLINE: 1800-722-6688
Building & Construction Authority: +65 6325 7191 / +65 6325 7393 | E-Services | Facebook | Instagram | Youtube
Changi Airport
Enquiry Hotline: +65 6595 6868
Left Baggage Counter (T1): +65 6214 0318 / +65 6214 0628 | T3: +65 6214 0672 / +65 6242 8936
City Gas: General Enquiries: 1800 555 1661 | 24-hour Emergency Hotline: 1800 752 1800 | Account Opening | Safe Use of Gas | Facebook | Youtube
Community Mediation Centre: Monday – Friday: 8:30 am to 5 pm
(Closed on Weekends & Public Holidays) 1800 2255 529 | Submit Enquiry onlineMediation services for neighbour disputes such as noise nuisance, obstruction of common corridor, littering and etc.
Dengue Reporting: 1800 933 6483
Disabled People’s Association: +65 6791 1134
Drugs & Poison: +65 6423 9119
(non-emergency, Singapore General Hospital)
EZ-Link Hotline: +65 6496 8300
Flight Information: 1800 542 4422
Floods or Drain Obstructions: 1800 284 6600
HDB Car Park Enforcement: 1800 272 1409
(Report illegal parking)
HDB Essential Maintenance Service Unit (ESMU): 1800 275 5555 / 1800 325 8888 / 1800 354 3333
Marital and parenting issues
– Community Psychology Hub’s Online Counselling platform
Mental Well-being
– Fei Yue’s Online Counselling Service
– Institute of Mental Health’s Mental Health Helpline +65 6389 2222
– Samaritans of Singapore 1800-221-4444
– Silver Ribbon Singapore +65 6385 3714
National Care Hotline: 1800-202-6868
National Crime Prevention Council: Anti-Scam Hotline 1800-722-6688 / X Ah Long’ Hotline 1800 924 5664 | Email | Facebook | Instagram
National Environment Agency (NEA): 1800 225 5632 / +65 6225 5632 | Facebook | Instagram | Twitter | Youtube
NParks: 1800 471 7300
(For nature and landscape related issues)
Postal Enquiries: 1605
SBS Transit Customer Service Hotline: 1800-287 2727
Singapore Tourism Board: 1800 736 2000
Small Claims Tribunal: +65 6587 8423
SMRT Customer Relations: 1800-336 8900
SP PowerGrid: Gas Emergency Hotline (24-Hour Hotline) 1800 752 1800 | Electricity Service Centre (24-Hour Hotline) 1800 778 8888 | Water Supply Interruption, Quality & Pressure Issues (24-Hour Hotline) 1800 225 5782 | Billing & Utilities Account Enquiries (Mondays – Fridays 8 am – 6 pm; Saturdays 8 am – 1 pm 1800 222 2333 | Open Electricity Market Enquiries 1800 233 8000 | Gas Installation Appointments 1800 233 8000 | Download the APP | Safe Use of Electricity
Taxis
Comfort and CityCab: +65 6552 1111
HDT Electric Taxi: +65 6258 8888
Limousine Cab Service: +65 6552 2828
Premier: +65 6214 8880
Prime Taxi: +65 6778 0808
SMRT: +65 6555 8888
Trans Cab: +65 6555 3333
Tourist Information Hotline: 1800-736 2000
(Monday – Friday except public holidays, 9am to 6pm)
Tourist Hotline
Toll-free in Singapore: 1800 736 2000 | From Overseas: +65 6736 2000
Violence or abuse
– Big Love Child Protection Specialist Centre +65 6445 0400
– HEART @ Fei Yue Child Protection Specialist Centre +65 6819 9170
– PAVE Integrated Services for Individual and Family Protection +6555 0390
– Project StART +65 6476 1482
– TRANS SAFE Centre +65 6449 9088
Weather Information Service: +65 6542 7788
HELPLINES
Counselling Helplines
eCounselling Centre (eC2) (Fei Yue Project 180): Online form
Touch Line: 1800 377 2252 (Daily from 10 am to 10 pm
Tinkle Friend (For primary school students): 1800 2744 4788 – Monday to Friday from 9.30 am to 11.30 am and 2.30 pm to 5 pm
Youth Line: +65 6336 3434 – Monday to Friday from 8.30 am to 6.00 pm
Expectant mothers helpline:
Pregnancy Crises Service: +65 6339 9770
Safe Place: +65 6817 4202
24-hour Mum-to-be Helpline: 1800-686 8623For teenagers facing a pregnancy crises, they can seek help from the BABES 24-hour call or SMS helpline: +65 8111 3535
Suicide Prevention and Crisis Helplines
SAF Hotline (For SAF Personnel): 1800 278 0022 (Daily, 24 hours)
SOS (Samaritans of Singapore): 1800 221 4444 (Daily, 24 hours)
Singapore Government
Twitter | Facebook | Facebook Messenger | Instagram | YouTube | Telegram | Gov.sg WhatsApp subscription
MINISTRIES
140 Hill Street , 4th, 5th & 6th Storey, Old Hill Street Police Station, Singapore 179369
Call 1800-8379655 | Fax +65 68379480 | Email | Website
140 Hill Street, #02-00/#03-00, Old Hill Street Police Station, Singapore 179369
Tel +65 63383632 | Fax +65 68379459 | Website | Facebook | Instagram | Youtube
303 Gombak Drive off Upper Bukit Timah Road MINDEF Building Singapore 669645
Tel 1800-3676767 | Email | Website
1, North Buona Vista Drive, Singapore 138675
Tel +65 6872 2220 | Fax +65 6775 5826 | Website| Facebook | Twitter | Youtube | Instagram | LinkedIn | School Bag
100 High Street #10-01 and#06-03 The Treasury Singapore 179434- GST Voucher – Cash/Medisave: Email | Tel 1800 2222 888
– GST Voucher – U-Save: Email | Tel +65 6671 7117
– S&CC Rebate: Email | Tel 1800 866 3078
– Silver Support Scheme: Email | Tel 1800 2226 622
– Supplementary Retirement Scheme (SRS): Specific enquiries on SRS: Email IRAS at “myTax mail ” | Non-confidential enquiries on SRS:
Send your queries to IRAS via this link . Tel 1800 3568 300
– Loss of Pioneer Generation Card (and other healthcare-related enquiries): Tel 1800-650-6060 | General Email | Tel 1800-226-0806 (Mondays to Fridays, 8.30am – 5.30pm) | Fax +65 6332 7435 | Website | Feedback page
Operating hours are from Mondays to Fridays (excluding Saturday, Sunday and Public Holidays), 8.30am to 5.30pm | Facebook | Twitter | LinkedIn | YouTube | Instagram
Tanglin, Singapore 248163
MFA Main Tel +65 6379 8000 | MFA Duty Office Tel +65 6379 8855 | Fax +65 6474 7885 | Email | Website | Facebook | Twitter | Instagram
College of Medicine Building, 16 College Road, Singapore 169854
Tel +65 6325 9220 | Fax +65 6224 1677 | Website
New Phoenix Park, 28 Irrawaddy Road, Singapore 329560
Tel +65 6478 7010 | Fax +65 6254 6250 | Email | Website | Facebook | Twitter | Instagram | YouTube
100 High Street #08-02, The Treasury, Singapore 179434
Tel 1800 2255 529 Monday to Friday: 8:30am to 5:00pm
(Closed on Weekends & Public Holidays) | Fax +65 633 28842 | Website | Contact @ OneMinLaw | Facebook | Instagram | Twitter | LinkedIn
18 Havelock Road, #07-01, Singapore 059764
MOM Hotline +65 6438 5122 | Website | EP Online | Employment / S Pass Self-Assessment Tool (SAT) | E Services | Forms | Facebook | LinkedIn | Youtube | Telegram
5 Maxwell Road, #21-00 & #22-00 Tower Block, MND Complex
Singapore 069110Tel +65 6222 1211 | Fax +65 6325 7254 | Email | Website | Facebook | Instagram | Twitter | Youtube
MSF Building, 512 Thomson Road, Singapore 298136
Tel +65 6355 5000 | Fax +65 6353 6695 | General Website | Adoption | Baby Bonus | Centre for Social Enterprise (raiSE) | Child Protective Service (CPS) | ComCare | Destitute Persons Service | Early Childhood Development Agency (ECDA) | Fostering | Government-Paid Leave Schemes | Human Resource – Recruitment | National Council of Social Service | National Council on Problem Gambling | Office of the Public Guardian | Probation and Community Rehabilitation Service (PCRS) | Registry of Marriages (ROM) | SG Enable | Social Development Network | Social Service Institute | Special Needs Trust Co. | Tribunal for the Maintenance of Parents (TMP) | Youth Residential Service (YRS) | Facebook | Instagram | Twitter | YouTube
40 Scotts Road, #24-00, Environment Building, Singapore 228231
Tel +65 6731 9000 | Fax +65 6731 9456 | Email | Website | Facebook | Instagram | YouTube
100 High Street #09-01, The Treasury, Singapore 179434
Tel +65 6225 9911 | Fax +65 6332 7260 | Email | Website | Facebook | Twitter | YouTube | Join Mailing List
460 Alexandra Road #39-00 & #33-00, Storeys PSA Building, Singapore 119963
Tel +65 6270 7988 | Fax +65 6375 7734 | Email | Website | Facebook | Instagram | YouTube
– Civil Aviation Authority of Singapore (CAAS): Tel +65 6542 1122 | Fax +65 6542 0246
-Land Transport Authority (LTA): Tel 1800 2255 582 | Fax: +65 6396 1002
– Maritime and Port Authority of Singapore (MPA): Tel +65 6375 1600 | Fax: +65 6276 8927
– Public Transport Council (PTC): Tel +65 6354 9025 | Fax: (65) 6258 5463
